Privacy Policy

Winton House Centre (WHC) is a limited company and registered charity not linked with any other company or with any business organisation. It conducts limited commercial activities and other charitable activities. This privacy policy states the legal basis for WHC to hold and use information about you and explains how we use any personal information we hold about you when you agree to become a volunteer in WHC’s activities, enter into a contract with you, when you make an online donation or register online to participate in a fundraising event, or provide you with other services or activities.
We collect and use information about you on the legal basis that doing so is within the purposes of our legitimate interests which do not infringe your interests and rights and we comply with data protection laws.

Petersfield Voluntary Care Group (PVCG)

Where we collect information for this Group we do so as agent for the Group under the terms of an agreement with the Group and only as a “data processor” on their behalf.  We comply with PVCG’s directions in connection with the protection of that data.

What information do we collect about you?

Staff, Volunteers and Trustees

We require full names, addresses and contact details (and, if appropriate emergency contact details) to enable us to conduct our commercial and charitable activities. For employed staff we also require all information necessary to process payroll and other legal obligations. We may also make notes about your health where that is relevant to ensuring your safety in case of emergency.

Beneficiaries and Supporters

These include those who attend events which we organise and contributors to the 100 club, Games afternoon and Memory Café and any other such activities, and also those who make a donation online or register online to participate in a fundraising event. We may collect and keep full names and addresses and, when necessary further details such as date of birth. Information that is required will be clearly indicated when you go through the signup process.

Where, How and Why Winton House Centre Uses Your Data

People who contact us in relation to our services except in relation to Petersfield Voluntary Care Group and others whom you ask us to contact for you.

We will use your information only so far as is necessary to carry out your request and may pass it to such organisations where that is necessary to carry out your request.

Online (and Other) Activities

When you make an online donation or register online to participate in a fundraising event, Winton House Centre (WHC) needs to collect certain personal data.

Personal data includes your contact details and, when necessary, further details such as date of birth. This allows us to process your entry/payments and ensures we can contact you if there are any problems at any time. You have the option to withhold personal information that is not required for this purpose but filling in additional information can help us provide a better service. Information that is required will be clearly indicated when you go through the sign up process.
We use your personal information such as postal address, email address and telephone number in order to keep you informed about your donations or any fundraising event in which you are participating.

Furthermore, and only when you have given us your explicit consent to do so, we will use your personal details to send you newsletters and details of events and other fundraising initiatives. Your details will be kept on an internal database for this purpose.

We will not disclose this information to any other person or organisations except in connection with the above.

Online Payments

We offer online payment processing on our website “DONATE” button. Payments are taken directly by our payment provider www.cafonline.org/privacy; We will store necessary information to enable us to process your payment but we do not store your payment details in our website.

Debit and credit card information

If you use your credit or debit card to make a donation we will ensure that this is carried out securely and in accordance with the Payment Card Industry Data Security. We do not store card details after the transaction is complete and we do not keep credit card records.

The Right To Request Erasure also known as the “right to be forgotten”

You have the right to ask for the deletion or removal of personal information where there is no compelling reason for it to be kept but, if the purpose for which the information was collected still exists, WHC will be entitled to keep the information. Any request for erasure/amendment should be sent to the Centre Manager at Winton House Centre, 18 High Street, Petersfield GU32 3JL or by telephone 01730 266046.

The right to complain

If you are concerned about the way WHC deals with your personal information you have the right to complain to the Information Commissioner’s Office. You can contact them by calling 0303 123 1113 or go online to www.ico.org.uk/concerns.